Your regulars, ranked by lifetime visits.

Stamps come from the scanner — staff scan the customer's own code at the counter, so nothing has to be printed or left on display. Set what a card is worth here. No counter phone? The purchase card can run off your counter code instead — see Who does the scanning? below.

Loyalty card on
Shows the loyalty section on your page.

Run a visit card, a purchase card, both, or neither — each keeps its own stamps.

Visit loyalty on Purchase loyalty on
A stamp for every purchase. Bonus stamps Google review · follows · window poster · Telegram link Add a bonus reward partway through the card

Unlocks a smaller reward midway (a free upsize at stamp 5, say) without resetting the card — the stamps keep going toward the final reward. The bonus stamp shows as a gold star.

Show the final reward as its own extra circle

For "buy 9, get the 10th free" cards: the card shows the reward as a green circle after the stamps. When the card fills it stays put ("ready"), and the reward is only redeemed — and the card reset — on the customer's next counter scan, so staff scan it to hand the free item over. Pair with "no limit" stamps so a multi-buy can complete in one visit.

Save the final reward as a voucher instead

The reward is banked as a voucher in the customer's app and a fresh card starts straight away — they use it whenever they like. This overrides the extra-circle option above.

Stops a customer redeeming a stack of vouchers in one go. Leave both at 0 for no limit, which is how it works today. "Per visit" counts vouchers used in the last 15 minutes.

Save reward settings

A weighted prize wheel customers can spin. Set the prizes and how often each is given.

Enable the spin wheel
Saves the moment you flip it. Show this business on the spin leaderboard

Higher weight means it comes up more often. Use 0 for very rare.

Not the wheel. The wheel is always there and they find out at home. This runs for a week or two, there is one prize behind the foil, and they only find out standing at your counter — it unlocks when you scan them, and they scratch it there and then.

Run a mystery card
Off means nothing shows anywhere — no wasted space on their pass.

How it works: every scan at the counter hands the customer one card. They scratch it on their phone and one of these rows is what they find. A win goes onto their card as a reward and shows in your scanner; you hand it over and mark it there.

Each row: what they win · odds (how often it comes up next to the others — "the cookie ten times as often as the coffee", not percentages) · cap (most you will give away, blank for unlimited) · a win (untick it for the blank card). Keep one blank row or you are giving something away on every scan.

Turn followers, Google reviews and word of mouth into loyalty stamps. These use the same card your customers already carry.

Reward customers for following you (Instagram / Facebook)
One-time per platform per customer, when they tap your Follow button. Reward customers for leaving a Google review
One-time per customer. Google can't confirm the review was posted, so this rewards the tap-through — keep it small. "Start your loyalty card — first stamp free" poster offer
Puts the invitation on your window poster in the print pack. The first scan starts their card anyway — this just tells the street. Bonus stamp for linking Telegram — always on
When a Google Wallet card holder links Telegram, they get one bonus stamp. This is the door into your broadcasts and competitions, so it stays on. Reward referrals — when a friend someone brings in becomes a customer
Pays out only when that mate walks in and collects their first stamp, never for the share itself. Once per pair of people. Also say thanks the moment they share (optional)
An instant thank-you for the share itself, before the mate has even opened it. One-time per customer. On the window poster
Someone who scans your window poster starts with one stamp already on the card. The poster says so; switch this off and it stops saying it. On every way in
Including someone joining at the counter. Off by default — they are buying anyway, so they would get two stamps for one purchase. Birthday reward
Customers who share their birthday get a message from you on the day. Once per customer per year. Also put a free stamp on their card
A real stamp lands on the day and the message says so — nothing for your staff to honour. If you have set a treat above, they get told about both. Save reward settings

These go straight onto the loyalty card in your customers' Apple or Google Wallet, as a notification. At most one a day per customer, so your own broadcasts always have room.

The birthday reward is set under Loyalty settings. When it's on, the card gets the message on the day too.

Message customers who haven't been in for a while
Once, then not again for 60 days. Tells them how many stamps they are from the reward. On the 1st, remind customers who are close
Anyone with a reward waiting, or 1–2 stamps to go. "You have a free coffee waiting" — once a month. Show the card when they're near your shop
Apple Wallet puts the card on the lock screen within about 100 m, with your line under it. Silent. Google is rolling out the same. Save wallet messages

A weekly table quiz that runs itself. Customers scan the table code, answer this week's questions on their phone, and land on your venue's leaderboard. Same questions for everyone all week, a fresh set every Monday, no host needed. You put up the prize.

Run the weekly quiz here Save quiz settings

A bingo card just for your business. Your customers get a card of numbers, and one number is drawn every night — but the five squares down the middle only clear when they actually do something: follow you, review you, buy something, come back in. Fill the whole card to win the prize you put up. It runs itself, and the nightly number brings them back to their phone every day.

Customers scan your queue code or tap Walk-in queue on your page and join with their name. Tap Next when you're ready — their wallet card buzzes, and the page they joined on says You're up.

Show Walk-in queue on my page
Adds the Join button customers tap. Off hides it; the counter code still works.

A name you add by hand has no card to buzz — call them out when it's their turn.

Scan → join with a name → wait anywhere nearby. The same code works for everyone, app or not.

A one-off message that lands on your customers' loyalty cards — Apple Wallet and Google Wallet, as a notification — and in Telegram for those who use it.

How many can I send?

Apple Wallet — no limit. Every message alerts, every time.

Google Wallet — three alerts per card per day. After three, the message still goes onto the card, it just arrives quietly with no notification. Nothing is lost and nothing fails; it waits on the card until they look.

Telegram — five a week. This one is our cap, not Telegram's, and it is the only number here that runs out. When it does, your message still goes to every wallet card.

Stamps do not use any of this up. A stamp updates the card itself, which is not a message.

Want to go beyond your own customers? Submit a message to reach everyone in your city, or everyone on the Open Locally bot in your country. We review each one before it sends. Free during launch, subject to approval; wider reach becomes a paid upgrade later.

Submit for approval

Quiz nights, live music, tastings — upcoming events show at the top of the What's on section of your page. Past dates hide themselves.

Add an event Save events

A separate service — coming soon. This is not part of Premium — it is an extra on top. We write and produce the newsletter for you and you approve it, so it is priced on its own.

You can start building the list now, free: turn on the Newsletter signup button under "Buttons on your page and bot card" and your subscribers collect on their own, ready for when it opens.

Register interest

On the 1st of each month a summary of your numbers — visits, new loyalty members, rewards redeemed, review taps, broadcast reach — lands in your Telegram automatically.

Nothing to set up. Connect Telegram under Your details if you haven't already, so the report can reach you.

Ready-to-print A4 posters and a table tent in your brand colour, with your code on them. Download, print, done. The window poster and table tent carry your web code, which works without Telegram; the loyalty poster carries the counter code, for inside where people open their card and show it to you.

A4 PNGs at print quality. The table tent folds in the middle so both sides face up. Uses your brand accent colour from Branding.

Unique QR stickers for your cups or receipts — each scan is an instant win-or-not on the customer's phone. You set the prize and exactly how many winners are in the batch. Winners show staff their screen.

The sticker sheet is A4 — 35 QRs per page, sized for 38 mm labels. Odds are exact: a 50-sticker batch with 5 winners has exactly 5 winning codes, drawn at random.

Add a "Find us on Open Locally" badge to your own website — a backlink that sends your customers straight to your Open Locally page.

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Everyone who joined your club from the panel on your own website. They gave you an email without needing Telegram — so this list is yours to email whether or not they ever install anything.

Customer club on
Lets the panel on your own website take sign-ups.

Switch this off and the panel stops taking new members. Everyone who already joined stays on your list.

Save changes

Save listing details

Save photos

Save hours

Group items into categories — drinks, food, cocktails. Customers see a tabbed menu on your page.

Add a category Save menu

The "good to know" details. Every field is optional.

Save practical info

3–6 highlights people should try. Shown as photo cards on your page.

Add a signature item Save signature items

Short posts that appear on your page — menu drops, market visits, holiday hours. The latest 3 show; older ones stay in the list.

Add an update Save updates

The longer feature piece shown in the Guide section of your page. We write one for you from your website and reviews — edit it here or replace it with your own words.

Save article

Your tagline, accent colour and theme — shown on your app-style page.

Dark theme on the button app Save branding

Up to 4 buttons that appear on your page — newsletter, booking, ordering, anything with a link.

Add a button Save buttons

The older on/off list — which action buttons appear under your business when customers see it in the bot. Most shops never need to touch this.

Save bot card buttons

How your business opens in the bot. Two looks: the button app, or the classic website page.

Save view settings

Promotions are cross-business programmes run by Open Locally — town-wide events, featured placement, and seasonal competitions across the directory. You opt in per programme, they are built to put new customers through your door, and registering interest is free and non-binding.

Featured businesses are picked out first in the bot and on the map — already live in the app. Featuring is a paid boost on top of Premium: $20 for a week at the top of your category and searches.

Get featured — $20 a week

Open Locally runs a town-wide hunt — five businesses each chip in $100, and customers who visit all five go in the draw to win the $500 pool. Participating businesses get featured in the bot and app for the whole event, and new faces through the door.

Register interest

Seasonal competitions Open Locally runs across the whole directory — photo comps, voting rounds like "best brunch in Christchurch" — that businesses can opt into. Winners get promoted across all channels.

Register interest

The same game Open Locally runs across the city, but it's yours, with your name on it and the venues you pick. Get a few businesses together, each puts up a prize, and customers have to visit every one of them to fill their card. Good for a club, a fundraiser, or a street of shops who would rather send each other trade than compete for it.

One payment per round, not a subscription — a round has an end, so a monthly bill makes no sense. Most organisers charge their venues for a square and clear the $99 on the first one. Round one is free while we get the first few off the ground.